DAVID URQUHART TRAVEL UPDATE – 25.01.21
Following careful consideration we have made the decision to remain closed up to and including 27th March. The safety of our guests and employee owners will always be our number one priority so whilst we understand that this is incredibly disappointing, we continue to look forward to welcoming you all back on holiday soon due to the Covid-19 vaccination programme which is now well underway.
We will be contacting customers who were due to travel between 1st March – 27th March 2021 in date order starting today. We would kindly ask if you can wait for us to make contact with you to go through your options, which include; a full refund, a free transfer to another holiday later in 2021 or alternatively a date in 2022, or a financially protected credit note that can be used to book a future holiday departing until the end of 2022*.
Please note that due to the national lockdown, we are currently working with a very limited team and have thousands of customers to contact. We will do our best to contact customers affected as quickly as possible during these challenging times and thank you for your patience whilst we contact everyone. If you do have a query regarding your holiday then please email us at [email protected] and the team will get back to you as soon as possible.
As the outlook starts to look increasingly brighter for a gradual move away from Covid restrictions over the coming weeks on the back of the rapidly expanding vaccination programme, we continue to take bookings for holidays departing from 28th March onwards, both online and via our reservations team and are looking forward to re-opening and welcoming you back on board once it is safe to do so. As always we will continue to monitor the situation and ask that you take care and stay safe and thank you for your continued support.
The David Urquhart Travel Team
Terms and Conditions: *If you wish to transfer your cancelled holiday to a later 2021 date or alternatively a date in 2022 any increase in price as a result of the date change will be applicable. Call 01355 711620 for more details.